Test 3 section 2
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section 2 Question 15-27
Questions 15-21
Complete the flowchart below.
Choose ONE WORD AND/OR A NUMBER from the text for each answer.
Write your answers in boxes 15-21 on your answer sheet.
Raising a grievance at work |
|---|
| Ask to see your immediate manager on an 15........................... basis. |
| If not satisfied, find details of your company's grievance procedure. This may be in a handbook, a 16........................... or on an intranet site. |
| Write to your employer with details of your complaint. You may also suggest a 17........................... . Make sure there is a date on your letter and keep a copy. |
| Your employer should hold a meeting. You have the right to be accompanied by a 18........................... or a trade union representative. |
| Your employer should then inform you of the decision in writing. If you are not happy with the decision, you can appeal in writing. |
| Your employer should then arrange a further meeting. Where possible, this should be led by a manager who is 19........................... to the previous one. |
| If you are still not happy with the decision, you can - think about the possibility of 20........................... . - make an employment tribunal claim. This must be done within 21........................... of the date of the event. |
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Section 2, Questions 15-21
15 informal
16 manual
17 solution
18 colleague
19 senior
20 mediation
21 3 / three months