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Câu hỏi và đáp án bài nghe Test 4 part 1 - IELTS Cambridge 15 - Customer Satisfaction Survey

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Questions 1-10

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

https://IELTSsongngu.com

Customer Satisfaction Survey

Customer details

  • Name: Sophie Bird
  • Occupation: 1 _____________________
  • Reason for travel today: 2 _____________________

Journey information

  • Name of station returning to: 3 _____________________
  • Type of ticket purchased: standard 4 _____________________ ticket
  • Cost of ticket: 5 £ _____________________
  • When ticket was purchased: yesterday
  • Where ticket was bought: 6 _____________________

Satisfaction with journey

  • Most satisfied with: the wifi
  • Least satisfied with: the 7 _____________________ this morning

Satisfaction with station facilities

  • Most satisfied with: how much 8 _____________________ was provided
  • Least satisfied with: lack of seats, particularly on the 9 _____________________
  • Neither satisfied nor dissatisfied with: the 10 _____________________ available

Đáp án

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Part 1, Questions 1-10

  1. journalist
  2. shopping
  3. Staunfirth
  4. return
  5. 23.70
  6. online
  7. delay
  8. information
  9. platform(s)
  10. parking