Câu hỏi và đáp án bài nghe Test 2 section 4 - IELTS Cambridge 12 - Conflict at work
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Questions 31-40
Complete the notes below.
Write ONE WORD ONLY for each answer.
Conflict at work
Conflict mostly consists of behaviour in the general category of 31 ................
Often a result of people wanting to prove their 32 ................
Also caused by differences in 33 ................. between people
34 '.................' conflicts: people more concerned about own team than about company
Conflict-related stress can cause 35 ................. that may last for months
Chief Executives (CEOs)
Many have both 36 ................. and anxiety
May not like to have their decisions questioned
There may be conflict between people who have different 37 .................
Other managers
A structure that is more 38 ................. may create a feeling of uncertainty about who staff should report to.
Minimising conflict
Bosses need to try hard to gain 39 .................
Someone from outside the company may be given the role of 40 ................. in order to resolve conflicts.
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Section 4, Questions 31-40
- bullying
- superiority
- personality
- structural
- absence
- confidence
- visions
- democratic
- respect
- mediator