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Câu hỏi và đáp án bài nghe Test 1 section 3 - IELTS Cambridge 7 - Differences between individuals in the workplace

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Questions 21-23

Complete the notes below.

Write ONE WORD ONLY for each answer.

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DIFFERENCES BETWEEN INDIVIDUALS IN THE WORKPLACE

Individuals bring different:

  • ideas
  • 21 ......................
  • learning experiences

Work behaviour differences are due to:

  • personality
  • 22 ......................

Effects of diversity on companies:

  • Advantage: diversity develops 23 ......................
  • Disadvantage: diversity can cause conflict

Questions 24-27

Choose the correct letter, A, B or C.

24 Janice thinks that employers should encourage workers who are

  • A potential leaders.
  • B open to new ideas.
  • C good at teamwork.

25 Janice suggests that managers may find it difficult to

  • A form successful groups.
  • B balance conflicting needs.
  • C deal with uncooperative workers.

26 Janice believes employers should look for job applicants who

  • A can think independently.
  • B will obey the system.
  • C can solve problems.

27 Janice believes managers should

  • A demonstrate good behaviour.
  • B encourage co-operation early on.
  • C increase financial incentives.

Questions 28-30

Complete the sentences below.

Write ONE WORD ONLY for each answer.

28 All managers need to understand their employees and recognise their company's ......................

29 When managing change, increasing the company's ..................... may be more important than employee satisfaction.

30 During periods of change, managers may have to cope with increased amounts of ......................

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Section 3, Questions 21-30

  1. attitude(s)
  2. gender/sex
  3. creativity/creativeness
  4. A
  5. B
  6. A
  7. B
  8. culture
  9. profit(s)
  10. stress/strain