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Câu hỏi và đáp án bài nghe Test 3 section 4 - IELTS Cambridge 8 - Trying to repeat success

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Questions 31-34

Choose the correct letter, A, B or C.

Trying to repeat success

31 Compared to introducing new business processes, attempts to copy existing processes are

  • A more attractive.
  • B more frequent.
  • C more straightforward.

32 Most research into the repetition of success in business has

  • A been done outside the United States.
  • B produced consistent findings.
  • C related to only a few contexts.

33 What does the speaker say about consulting experts?

  • A Too few managers ever do it.
  • B It can be useful in certain circumstances.
  • C Experts are sometimes unwilling to give advice.

34 An expert's knowledge about a business system may be incomplete because

  • A some details are difficult for workers to explain.
  • B workers choose not to mention certain details.
  • C details are sometimes altered by workers.

Questions 35-40

Complete the notes below.

Write ONE WORD ONLY for each answer.

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Setting up systems based on an existing process

Two mistakes

Manager tries to:

  • improve on the original process
  • create an ideal 35 ...................... from the best parts of several processes

Cause of problems

  • information was inaccurate
  • comparison between the business settings was invalid
  • disadvantages were overlooked, e.g. effect of changes on 36 ......................

Solution

  • change 37 ......................
  • impose rigorous 38 ......................
  • copy original very closely:
    • physical features of the 39 ......................
    • the 40 ...................... of original employees

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Section 4, Questions 31-40

  1. B
  2. B
  3. B
  4. A
  5. combination/system
  6. safety
  7. attitude(s)
  8. control(s)
  9. factory/factories
  10. skills