Câu hỏi và đáp án bài Reading Test 4 section 1 - IELTS Cambridge 14 - UK rail services - how do I claim for my delayed train?

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Questions 9-14

Do the following statements agree with the information given in the text on page 86?

In boxes 9-14 on your answer sheet, write:

TRUE if the statement agrees with the information

FALSE if the statement contradicts the information

NOT GIVEN if there is no information on this

9. The system for claiming compensation varies from one company to another.

10. Under Delay Repay, a train company will only provide compensation if it caused the delay.

11. Under Delay Repay, underground and other train companies give exactly the same amounts of money in compensation.

12. An increasing number of train companies are willing to pay compensation for problems they are not responsible for.

13. It is doubtful whether companies using the older scheme will provide compensation if a delay is caused by a strike.

14. Passengers may receive compensation in the form of a train voucher if they forget to request cash.

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Reading Section 1, Questions 8-14

9. TRUE
10. FALSE
11. FALSE
12. NOT GIVEN
13. TRUE
14. TRUE